AADA is in communication with VicRoads with regards to the current issues being experienced by dealers on the myVicRoads Partner Portal.
A few quick things for your information
- The only way right now for a new vehicle to be registered is to complete the registration manually (similar to what you would do with a used motor car).
- Send the information via the back office (as per the used car process).
- DTP has advised that, in the current circumstances, manual registration will result in a lag to having that vehicle being shown on the LEAP database as a registered vehicle. DTP has consulted with Vic Police and other law enforcement agencies to ensure they are aware the current issues. The advice from DTP is for dealers to please ensure that your customer has copies of the registration papers, registration certificate and a copy of the sale contract on hand.
- Below is a Failed Transaction report to be used for any failed registration transactions that eventuated yesterday.
- Please be assured VicRoads and DTP are aware of the urgency of resuming normal service and are frantically working towards a solution.
Dealers will be kept updated as we move forward. Please feel free to contact Mick McKenna.