Privacy Policy

Australian Automotive Dealer Association Limited (AADA)

The AADA (“we”, “us”, “our”) is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https:/

1. Personal information and Credit Information

Personal Information is information or an opinion that identifies an individual. We collect and hold Personal Information that is reasonably necessary for, or directly related to, one or more of our functions or activities. This information may include:

  • Your name,
  • Your contact details including addresses, email addresses, and phone numbers,
  • Your employment details,
  • Driver’s licence,
  • Credit card, debit card or bank account details,
  • Photographs, or
  • Testimonials

We do not collect sensitive information.

2. Collection and use


We collect and use Personal Information about you so that we can provide your dealership, you, your employees and others in your personal network with services, products and benefits in connection with your membership of the AADA.

You have the right to refuse to provide us with Personal Information. However, if you decide to do so, we may be unable to provide you with services and benefits in connection to your membership of the AADA.

Method of collection

It is generally collected directly from you, from your national Dealer council or distributor. It may also be obtained in other ways including meetings, correspondence, by telephone, by email, via our website, from media and publications, from other publicly available sources, and from third parties.

3. Disclosure

In general, we do not use or disclose your personal information for a purpose other than:

  • a purpose set out in this Privacy Policy,
  • a purpose you would reasonably expect,
  • a purpose required or permitted by law, or
  • a purpose otherwise disclosed to you to which you have consented.

We may disclose your personal information to other organisations, for example, to:

  • our related companies (if any),
  • our key suppliers such as those entities that manage the AADA Convention, and Study Tours,
  • other automotive suppliers or industry participants such as convention sponsors, warranty providers or credit providers,
  • external service providers, such as accountants, auditors, lawyers, credit reporting bodies, mailing houses, marketing agencies, storage providers and research consultants, or
  • government or regulatory authorities, where required or permitted by law.

We take all reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations with respect to the protection of your Personal Information.

Your Personal Information may be disclosed to an overseas recipient such as NADA or other industry associations representing new motor vehicle dealers in other countries.

4. Access

You may request access to the Personal Information that we hold about you by using the contact details provided below.

We will deal with your request for such access within a reasonable time. If we refuse access, we will provide you with a written notice which sets out the reasons for the refusal and the relevant provisions of the Privacy Act that we rely on to refuse access.

We may recover reasonable costs in relation to a request for access to Personal Information.

5. Accuracy

We take reasonable steps to make sure that the Personal Information we collect is accurate, up-to-date and complete. We take reasonable steps to make sure that the Personal Information and credit information we use or disclose is accurate, up-to-date, complete and relevant. Where we believe that the Personal Information we hold is inaccurate, out-of-date, incomplete, irrelevant or misleading, we will take reasonable steps to correct that information.

In particular, we may seek to update your details annually.

You may also request that we correct your Personal Information by contacting us by using the contact details provided above. We will take reasonable steps to correct the information to ensure that it is accurate, up-to-date, complete, relevant and not misleading.

We will deal with your request to correct your Personal Information within a reasonable time. If we do not agree with the corrections you have requested, we are not obliged to alter your Personal Information accordingly. However, where we refuse to correct any Personal Information as requested by you, we will give you a written notice which sets out the reasons for our refusal.

6. Security

Your Personal Information is stored in a manner that reasonably protects it from misuse, interference, and loss and from unauthorized access, modification, or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

7. Website

This section explains how we handle Personal Information collected from our website. If you have any questions or concerns about transmitting your Personal Information via the internet, you may contact us using the contact details provided below, as there are other ways for you to provide us with your Personal Information.

Visiting our website

Anytime you access an unsecured part of our website, that is, a public page that does not require you to log on, we will collect information about your visit, such as:

  • the time and date of the visit,
  • any information or documentation that you download,
  • your browser type, and
  • your server address.


A “cookie” is a small text file which is placed on your internet browser and which we access each time you visit our website. When you visit our website we use cookies to obtain information about how our website is being used.

You may change the settings on your browser to reject cookies.


When we receive emails, we will retain the content of the email and our response to you where we consider it necessary to do so.

Your email address will only be used or disclosed for the purpose for which is was provided.


We make reasonable efforts to ensure that the most up-to-date security measures are used on our website to protect your Personal Information. Any data containing Personal Information which we transmit via the internet is encrypted. However, we cannot guarantee that any information transmitted via the internet by us, or yourself, is entirely secure. You use our website at your own risk.

Links on our website

Our website may contain links to third party websites. We advise that the terms of this Privacy Policy do not apply to external websites. If you wish to find out how any third parties handle your Personal Information, you will need to obtain a copy of their privacy policy.

8. Marketing

We may use your Personal Information, including your contact details, to provide you, your employees and others in your personal network with information about products and services, including those of third parties, which we consider may be of interest to you and them.

We may also provide your details to other organisations for specific marketing purposes. As mentioned above, we outsource the management of the AADA Convention and Study Tours.

You may opt out at any time if you no longer wish to receive marketing information. You can make this request by using the contact details provided below, or by ‘unsubscribing’ from email marketing messages.

9. Questions and complaints

If you have any questions, concerns or complaints about this Privacy Policy, or our use of your Personal Information, please contact the AADA using the contact details provided below. You can also contact the AADA if you believe that the privacy of your Personal Information has been compromised or is not adequately protected.

Once a complaint has been lodged, the AADA will respond to you as soon as possible.

You may also lodge a complaint with the Office of the Australian Information Commissioner.

10. Changes to the Privacy Policy

This Policy may change from time to time without notice to you and is available on our website.

11. Contact Information

Suite 3, Level 1, 42 Macquarie Street, Barton ACT 2600

PO Box 4409, Kingston ACT 2604


P: +61 2 5105 1022