Dealer and Manufacturer Obligations Under the Australian Consumer Law

The AADA has sought and obtained guidance for Dealers with regard to the obligations Dealers
and manufacturers have when handling consumer guarantee claims under the Australian
Consumer Law.

The attached guidance also clarifies the indemnity obligations the Dealers have with
manufacturers.

This Bulletin has been prepared with the assistance of HWL Ebsworth Lawyers and is provided
for information purposes only. It is not intended to be legal advice given by AADA or HWL
Ebsworth to be relied upon by dealers. Dealers should obtain independent legal advice if they
have any queries in respect of their rights and obligations under the ACL, including against
manufacturers and distributors.

We would strongly advise all Dealers to read and understand the attached guidance.

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