24th May, 2019 · Service & Repairs Policy

Access to Service and Repair Information

AADA Position

The AADA believes legislation compelling Manufacturers to provide service and repair information to independent repairers should ensure a level playing field for all repairers.


Legislation compelling Manufacturers to share service and repair information with independent repairers is due to take effect from 1 July 2022.

The AADA is part of the industry group which will manage the information sharing scheme to ensure that it is viable, effective and meets with the legislative requirements that have been set in place. Among those requirements are that the scheme limit the provision of sensitive security and safety information to authorised repairers and that all information is only shared on commercially fair and reasonable terms.