24th May, 2019 · Service & Repairs Policy

Access to Service and Repair Information

AADA Position

The AADA believes legislation compelling Manufacturers to provide service and repair information to independent repairers should ensure a level playing field for all repairers.


Legislation compelling Manufacturers to share service and repair information with independent repairers is due to take effect from 1 July 2022.

The AADA is part of the industry group which will inform the underlying regulations and will be seeking to ensure that the access to the information not be free but be available on commercially fair and reasonable terms.

The AADA scheme contains security protocols for the protection and release of sensitive safety and security-related information. This should include vetting of end users and tracing the use of that information.