The 2020 AADA Study Tour to the NADA Show will feature an exclusive tour of three AutoNation dealerships. AutoNation is giant in automotive retailing in the United States, comprising over 300 locations and employing 26,000 staff. They have a vision and goal to be the best customer focused brand in the auto industry, and is making great strides into becoming just that.
Attendees will visit two high performing franchised dealerships, AutoNation BMW and AutoNation GMC, which underpin their success through a strong focus on customer service. They will engage with the dealership management teams and learn how a service focused discipline pays big dividends on referrals, repeat business, trade marketing for parts and vehicle service retention. Study tour participants will also visit the new AutoNation USA Las Vegas used car store, which is one of the USA’s best performing non franchise dealerships. There is much to be learnt from this dedicated used car operation in inventory management, stock presentation and online engagement.
This engaging dealership tour will enlighten and educate. Register your interest now and join us in Las Vegas in February.