3rd March, 2021 ยท Media Release

New Car Dealers Welcome Appointment of
New Small and Family Business Ombudsman

The Australian Automotive Dealer Association (AADA) has welcomed the appointment of Bruce Billson as the new Australian Small Business and Family Enterprise Ombudsman.

Mr Billson has been appointed for a five-year term commencing on 11 March 2021.

“Bruce Billson is a former Commonwealth Small Business Minister and has a good understanding of the challenges facing small and family businesses across Australia,” said AADA CEO James Voortman.

“We are confident that Mr Billson will be a strong advocate for small and family business, including more than 3,000 Dealerships which employ 60,000 people,” he said.

“Mr Billson was instrumental in extending unfair contract term protections to small businesses and we look forward to working with him to ensure these protections are fit for purpose,” said Mr Voortman.

“He has a good understanding of the automotive sector, having played a central role in working with all of the key industry bodies on advancing the sharing of service and repair information,” he said.

“On behalf of all of Australia’s new car Dealers, I would like to thank the outgoing and inaugural Ombudsman, Ms Kate Carnell AO. Ms Carnell did an outstanding job at establishing the Ombudsman’s office and she was incredibly supportive of efforts to address the power imbalance between Dealers and Manufacturers,” said Mr Voortman.

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