Access to Service and Repair Information

AADA Position

The AADA believes legislation compelling Manufacturers to provide service and repair information to independent repairers should ensure a level playing field for all repairers.


Legislation compelling Manufacturers to share service and repair information with independent repairers took effect on 1 July 2022.

The AADA is part of the Australian Automotive Service and Repair Authority (AASRA), the industry group appointed as Scheme Adviser to manage the motor vehicle information sharing scheme. The role of AASRA is to ensure that the scheme remains viable, effective and meets with the legislative requirements that have been set in place. Among those requirements are that the scheme limit the provision of sensitive security and safety information to authorised repairers and that all information is only shared on commercially fair and reasonable terms.